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Not got your income tax refund yet? Here’s how you can raise a re-issue request

You are eligible to receive income tax refund if you have paid more tax to the government than your actual tax liability. This usually happens when the advance tax, self-assessment tax paid or TDS deducted of the taxpayer is higher than the total tax liability of a taxpayer.

If the tax department determines, after processing your income tax return (ITR), that a refund is payable to you, an intimation is sent to you via SMS and email. The intimation notice received by you shows the amount of refund that will be credited into your account along with a refund sequence number. An intimation is sent to you under section 143 (1) of the income tax Act.

Do keep in mind that you will only get the refund if into a pre-validated bank account. Now, if for some reason you have not received the refund amount, then you can raise a service request on the e-filing portal.

Things to remember

Before you raise the request for the refund re-issue on the e-filing website, remember that rejection of refund on tin-nsdl website must be reflected. If you cannot track the status of your tax refund or until the reason of rejection is reflected on the e-filing website, then you cannot raise the refund re-issue request.

In such a case you have to raise a grievance on the e-filing website, under the ‘e-Nivaran’ tab.

How to track income tax refund status

How to raise refund re-issue request

According to the income tax department’s e-filing website, these are the steps you should follow to re-issue the refund amount.

Step 1: Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in

Step 2: Click on ‘My Account’ menu and click ‘Service Request’ link.

Step 3: Select the ‘Request Type’ as ‘New Request’ and Select the ‘Request Category’ as ‘Refund Reissue’. Click ‘Submit’.

Step 4: Details such as PAN, Return Type, Assessment Year (A.Y), Acknowledgement No, Communication Reference Number, Reason for Refund Failure and Response are displayed.

Step 5: Click ‘Submit’ hyperlink located under ‘Response’ column. All the pre-validated bank accounts with status validated/validated and EVC enabled will be displayed.

Step 6: Select the bank account to which the tax refund is to be credited and click ‘Continue’. Details such as Bank Account Number, IFSC, Bank Name and Account Type are displayed for the taxpayer to cross verify the same.

Note: If the taxpayer does not have any pre-validated bank accounts, then the taxpayer is directed to ‘Prevalidate bank account’ screen. Here, the tax payer should enter all relevant details of the bank account where he intends receive refund and click on ‘Prevalidate’ button to proceed with the request submission. After this, account is pre-validated by the concerned bank, the bank account will be automatically considered for refund re-issue. This account will now be displayed under ‘Pre-validated bank accounts’ on the e-filing portal.
If the pre-validation fails, then the same will be communicated to the taxpayer by the CPC. The taxpayer is required to resubmit the request for refund re-issue/pre-validation of bank account.

Step 7: Click ‘OK’ in popup if the details are correct and the options for e-Verification appears in the dialogue box. Choose the appropriate mode of e-Verification, Generate and enter Electronic Verification Code (EVC)/Aadhaar OTP as applicable to proceed with the request submission.

Note: If Digital Signature Certificate (DSC) is registered in the profile, generate the signature file by downloading the ‘DSC Management Utility’ and upload the same to proceed with the submission.

Step 8: A success message will be displayed confirming the Refund Re-issue request submission.

Follow these steps to know the status of your refund re-issue.

Step 1: Logon to ‘e-Filing’ Portal www.incometaxindiaefiling.gov.in

Step 2: Go to the ‘My Account’. Then select ‘Service Request’. After this choose ‘Request Type’ as ‘View Request’ and then the ‘Request Category’ as ‘Refund Reissue’.

Step 3: Click ‘Submit’.

 

Source:-economictimes

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